Savanna Customer

We bring you seamless control over your internet experience. Whether you’re at home, work or on the go, stay connected with our high-speed fibre network and manage all your services conveniently through the Savanna Customer app. Simplify your connectivity anytime, anywhere.

Key Features:

• View and manage your internet and SIM plan and subscriptions
• Monitor real-time data usage and connection status
• Pay for packages securely using multiple payment options
• Contact customer support directly (live chat/ticketing) from the app
• Receive notifications for offers, outages, and updates
• Update account information and manage Wi-Fi settings with ease

SavMoney — Your Money, Your Way
SavMoney is Savanna's mobile money app, built to make everyday payments fast, secure, and effortless — whether you're sending cash to family, paying bills, or doing bank transfers
Send & Receive Money
Transfer instantly to any SavMoney wallet (on-net) or to other mobile money networks (off-net). Send straight to a bank account, or receive cash by simply sharing your QR code.
Cash In / Cash Out
Withdraw cash at any SavMoney agent near you — just scan your QR code, no paperwork needed. Use the in-app agent locator to find the nearest one.
Buy Airtime & Data
Top up airtime and internet packages on Savanna, MTN, or Airtel — for yourself or someone else.
Pay Bills, All in One Place
Electricity (UEDCL prepaid & postpaid, new connections)
Water (NSWC)
Pay TV (DSTV, GoTV, StarTimes)
School fees (via Pegpay)
Taxes (URA)
Savanna Fibre internet
Shop & Pay Merchants
Pay any SavPay merchant by scanning their QR code or entering their details manually — add a note so they know what it's for.
Financial Services
Do transactions with your banks directly from the app. Bank to Wallet, Wallet to Bank.
Stay in Control
Full transaction history with calendar filters and downloadable statements (PDF or Excel)
Biometric login for fast, secure access
In-app support tickets and a toll-free help center
Rewards and offers for loyal customers