Play24: manage your account

Do you use Play or Virgin Mobile?
Download the Play24 app and discover that everything you need is in one place! Manage your services, pay bills, and access new offers – always at your fingertips, wherever you are.

Manage your services in the app

• All your services – phone, mobile internet, fiber, TV – in one place, no switching between apps.
• Home internet – change your Wi-Fi password, check connected devices, set up parental controls – easily and intuitively.
• Activate eSIM and use services on your smartwatch too.
• Check your account balance, data usage, service validity dates and contracts – all in one place.
• Enjoy offers tailored especially for you.

Top up your account, pay your bill

• Choose convenient payment methods: BLIK, Google Pay, or online transfer.
• Set up automatic payments so you never miss a deadline.
• View your activity history, data usage, and balance.
• Pay safely and stress-free – in just a few seconds.

Buy more internet, TV and more...

• Order fiber internet or a TV package with your favorite channels – without leaving home.
• Buy and activate a new prepaid number, e.g. for your child – in just moments, no paperwork.
• Add extra packages – like PLAY NOW or antivirus protection – in just a few taps.

Help is always with you

• Don’t know how to set something up? We’ll guide you step by step – it’s easy in Play24.
• Need support? Chat with us in the app – we’re here to help.

Your opinion matters
Help us improve Play24 – write to us with your suggestions: .
Like the app? Rate us in the store and let us know what features you enjoy most.
Let’s Play!