Moj A1 HR

Moj A1 is actually Your A1. Moj A1 is the central place for quick and easy management of all your A1 services. With the new interface, it’s even easier to keep track of your usage, bills, and active services. Discover everything A1 has to offer through new categories, send and activate free Internet, switch units, or manage your A1 TV. Because you choose what you want! The Moj A1 app is available to all users, regardless of which service you use (A1 prepaid, subscription, fixed-line, Homebox, etc.).

Features we know you’ll find useful:

• Pay your prepaid plans in advance for 3 or 6 months, directly from your bank account or by bank card.
• Send, receive, and activate 24 hours of free unlimited Internet.
• Discover security-related services and activate Home Assistance, SafeNet, Screen Insurance, or A1 Internet Protection for extra peace of mind.
• Change your mobile plan once a month in just a few clicks, with no additional charge.
• Get the MOZAIK PLUS package of promotional benefits, bringing together additional digital services covering security, insurance, streaming, and other content.
• Keep track of your current usage and remaining units.
• Easily view your monthly bills from the past 6 months and pay by credit or debit card at no additional charge.
• Buy a top-up using your subscription account or through the webshop, and top up your own prepaid account or any other prepaid account.
• Switch less, get more! In the Moj A1 app, exchange minutes or SMS messages for megabytes — and vice versa.
• Buy digital gaming vouchers and pay for them through your A1 bill, without using a credit card.
• Activate A1 Xplore TV and easily change your basic Mini or Maxi TV package or activate additional packages. Find content that’s just right for you and manage the number of screens you want to watch TV on.
• Choose what you want to watch with Pick&Play, which lets you select the streaming service that suits you best at a lower price.
• Activate streaming services (Netflix, SkyShowtime, YouTube Premium, …) to suit your needs and enjoy award-winning series and movies wherever and whenever you want.
• Having trouble with your fixed-line services? With the help of the Digital Technician within the Moj A1 app, you can troubleshoot issues yourself without calling Customer Service. For questions about plan activation, usage, or other services, simply ask our chatbot.
• Surprise! Whenever we get the chance, we love to surprise you with special discounts and benefits.
• Connect different services and keep track of various additional benefits through MOZAIK.

How to get started?

1. Download and install the Moj A1 app.
2. Switch to mobile data if you are connected to Wi-Fi.
3. Log in automatically using your mobile number.
4. If you are not a mobile customer, enter your username and password.
5. Go through our introductory screens and discover everything you can do within the Moj A1 app.

When you are connected to the A1 network, using the Moj A1 app does not consume your mobile data. And finally, the features available to you depend on the A1 service you use.

• Activate MOZAIK PLUS and enjoy additional benefits across security, insurance, streaming and other digital services.
• Change your mobile tariff once a month, at no extra cost.
• Activate A1 Xplore TV, switch between Mini and Maxi packages, add extra TV packages and manage the number of screens you want to watch on.
• With Pick&Play, choose the streaming service that suits you best at a more affordable price.
• Connect your services with MOZAIK.